The Oatmeal Review and The Oatmeal FAQ
Q: What does your site sell? List the products, brands, and services offered.
A: Theoatmeal.com is one of the best online sites which provide Comics, Quizzes, and Stories by Matthew Inman, Aka the Oatmeal. Everything on this site was written, drawn and coded by Matthew Inman. The Oatmeal's real name is Matthew and he lives in Seattle, Washington. He subsists on a steady diet of crickets and whiskey. He enjoys long walks on the beach, gravity, and breathing heavily through his mouth. His dislikes include scurvy, typhoons, and tapeworm medication.
Following are the products offered by Theoatmeal.com:-
Q: What are this site's return policies?
A: Our return policy states the following facts:-
- We will issue refunds for customers who aren't completely satisfied with our products, but we require that you ship the product back to us before we will process the refund, less the shipping fees. Please include the original invoice or order number. For items with free shipping there is a 25% restocking fee.
- No returns/refunds after 60 days.
- There are no RETURNS/EXCHANGES/REFUNDS on Underwear.
- If your product is damaged during shipping, we ask that you take a photo of the damaged product and email it to us. Once we receive the photo, we’ll send you a replacement free of charge.
- Also, if there is an issue with size on the t-shirts we will accept returns but not exchanges. The price of the shirt will be refunded to you (less the shipping costs) When the return is received in new condition (must not be worn or washed) the account will be credited. Please enclose the name the order was placed under and your order number with the return.
Returns must be made to the following address:-
51005 State Rte 20
Rockport Wa 98283.
Q: What are this site's shipping policies and costs? Which countries do they ship to?
A: Our shipping policy states the following facts:-
- The Minions at Oatmeal Support strive to fulfill the orders within 3-5 working days. When we are really busy we may take a day or two longer. Please, if you email us on a Friday, we won’t get your e-mail until Monday (we stubbornly insist on having days off). If we are behind, it may be a few days before we respond. We are a small operation so please be patient.
- When you place the order you will receive a confirmation e-mail, as well as an e-mail when we ship. US domestic orders will receive a tracking number (except for stickers/buttons and single card orders). We ship US Postal Service.
- In case of domestic shipping ideally you should receive your order within a week of shipping. If the link to the tracking number is not working, occasionally they only track at delivery. Don’t panic if you got a tracking number and the link isn’t working immediately.
- We do not provide tracking for international orders. We can get you a customs number but have found the cost of shipping internationally with tracking is prohibitive.
- The minimum transit time for international shipping is 3-4 weeks (even to Canada)
Shipping Charges (Domestic) -
- Posters and prints: First class mail is FREE! (for returns there is a 30% restocking fee )
- Cards: single $1.99, 4 - 3.99. 6- 7.99, 12-8.98
- Coffee mugs 1- $10.99. 2-$14.99
- Shirts: shipping is $7.99 + $3 for each additional (Foodie shipping is higher they weigh 3x more than the regular shirts)
- Books: Shipped first class mail.
- Posters and prints, A flat rate of $6 for any order worldwide (for returns there is a 30% restocking fee)
- Cards, single 3.00, 4- 12.98, 6- 14.98 , 12- 12.99 (Canada 9.99)
- Coffee mugs International priority mail 1-$22.98 (sorry they're really heavy)
- Stickers, pricing includes postage
- Shirts $15.98 plus $3 for each additional (Foodie shipping is higher they weigh 3x more than the regular shirts)
- Books First class mail -$22.98.
Q: How can I reach customer service for this site? Does it offer a telephone number? List its address and any contact info.
A: Our customers can contact us via email firstname.lastname@example.org if they have any queries regarding the goods and services offered by our company. We only provide email support at this time + our hours of operation are Monday-Friday 8am - 6pm PT.